Privacy Policy

OX Specialty Coffee Roastery is committed to protecting the privacy of all its users and applying a privacy policy that ensures ease of use while safeguarding the rights of all parties.

When creating an account or registering in the store, the customer may be asked to provide certain personal information such as name, phone number, and email address for identification and order completion purposes. This information is handled with complete confidentiality.

Information Sharing

No personal information or data is shared with external parties without the customer’s consent, except with parties necessary to complete the service, such as shipping companies or banks/payment processors involved in transactions.

Information Retention

The roastery retains collected information when needed for purposes such as analyzing website performance, improving user experience, tracking new visitors, and using it in marketing campaigns, notifications, and promotional offers.

Disclosure of Information

The store verifies the information once received to ensure its accuracy and validity, and to protect the website from impersonation attempts or unauthorized use.

Optional Information

Customers may be asked to provide some optional information, and they have the right not to provide it, such as date of birth or other non-mandatory details.